Frequently Asked Questions (FAQ)

Can I Bring my Pet?

Unfortunately you will have to leave your fluffy friend at the sitters as our condos are a pet free zone.

 


Can I Smoke in Papakea A204, G104 and at the Resort?

There is a strict and enforced NO SMOKING policy in place at Papakea, in our condos and on the Lanais. Smoking areas are very limited. You must consult with the front desk for locations.

 


What is the Minimum Age for Renting?

25 years old
A204 is an adults ONLY unit

 


What time is Check-in and Check-out?

Check-in: Anytime after 4:00pm

Check-out: By 11:00am

 


What is your Cancellation Policy?

100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date. You must contact the owner directly to request cancellation.

 


Is there a Daily Resort Fee?

Like many resorts in Maui, Papakea Resort collects a $17/night resort fee to cover parking, water aerobics, Yoga, pool/hot tub access, shuffleboard, cable TV, and Internet access etc. This fee is paid to the front desk at checkout for the first 10 days of your stay, per month (Maximum $170 for each month of stay). You can check gear out at the reception desk.

Still Have Questions?